Privacy Policy

Last updated: 1/Jan/2026

At Roof Repair Liverpool, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

Who We Are

Business Name: Roof Repair Liverpool
Owner: James
Location: Liverpool, United Kingdom
Phone: 07979 749719
Email: Contact@roofrepairliverpool.co.uk

For the purposes of UK data protection laws, Roof Repair Liverpool is the “data controller” of any personal information you provide.

What Information We Collect

We may collect and process the following information:

Your name
Your phone number
Your email address
Your address or postcode (if provided)
Details about your roofing enquiry or message
Any information you voluntarily submit through contact forms, phone calls, or emails

We do not collect sensitive personal data.

How We Collect Your Information

We collect information when you:

Contact us via phone, email, or website contact forms
Request a free quote or roof inspection
Communicate with us regarding our services

We do not collect personal data automatically for marketing purposes without your consent.

How We Use Your Information

We use your information to:

Respond to enquiries and provide roofing services
Arrange inspections, quotes, or emergency call-outs
Communicate with you about your project
Keep records for business, legal, and insurance purposes

We only use your data where it is necessary to provide our services or comply with legal obligations.

Legal Basis for Processing Data

Under UK GDPR, we process personal data based on:

Legitimate interest – to respond to enquiries and provide services
Contractual necessity – where services are agreed
Legal obligation – for record keeping, insurance, or tax purposes

How We Store and Protect Your Data

We take appropriate steps to protect your personal information, including:

Secure email and communication systems
Limited access to personal data
Retaining data only for as long as necessary

Your information is not stored longer than required and is kept confidential.

Sharing Your Information

We do not sell, rent, or trade your personal data.

Your information may only be shared where necessary with:

Trusted service providers (e.g. accounting or insurance)
Legal or regulatory authorities, if required by law

All third parties are required to respect the security of your data.

Cookies

Our website may use basic cookies to improve functionality and user experience. Cookies do not collect personal information and can be disabled in your browser settings if you prefer.

Your Data Protection Rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Roof Repair Liverpool
Phone: 07979 749719
Email: Contact@roofrepairliverpool.co.uk